Privacy Policy

Talkwiz.ai Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: means a unique account created for You to access our Service or parts of our Service.
• Affiliate: means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Company: (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Talkwiz.ai, 30524 Stage Coach Rd., Menifee, CA 92584.
• Cookies: are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country: refers to: California, United States
• Device: means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
• Personal Data: is any information that relates to an identified or identifiable individual.
• Service: refers to the Website.
• Service Provider: means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Usage Data: refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website: refers to Talkwiz.ai, accessible from https://www.talkwiz.ai
• You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  • Type: Session Cookies
  • Administered by: Us
  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

• Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  • Type: Persistent Cookies
  • Administered by: Us
  • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]

Last updated: October 21, 2024

Privacy Policy for TalkWiz.ai SMS Messaging
Last updated: July 1, 2025

1. Introduction
Welcome to TalkWiz.ai (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when you opt-in to receive SMS messages from us as part of our 10DLC campaign. By subscribing to our SMS service, you consent to the practices described herein.

2. Information We Collect

• Mobile Phone Number. We collect your phone number when you voluntarily opt in via web form, text-message keyword, or other sign-up mechanism.

• Usage Data. We may collect metadata about the messages you receive (e.g., delivery status, opt-out requests) and interactions (e.g., replies, link clicks).

3. How We Use Your Information

• Message Delivery. To send you promotional offers, alerts, reminders, and other informational content that you have opted to receive.

• Service Improvement. To analyze message performance and improve our SMS campaigns.

• Compliance. To comply with legal obligations, including record-keeping under the Telephone Consumer Protection Act (TCPA) and industry best practices.

4. Legal Basis for Processing
Our legal basis for processing your phone number and related data is your explicit consent when you opt in to receive SMS messages. You may revoke your consent at any time by following the opt-out instructions below.

5. Message Frequency & Costs

• Frequency. Up to 6 messages per day.

• Cost. Message and data rates may apply. Please check with your carrier.

6. Opt-Out & Help

• Opt-Out. Reply “STOP” at any time to unsubscribe from all future messages. You will receive a one-time confirmation message.

• Help. Reply “HELP” for assistance or email [email protected] for further inquiries.

7. Data Sharing & Disclosure
We do not share your personal information with third parties for their marketing purposes. We may disclose information to:

• Service providers who assist with message delivery and analytics (under confidentiality obligations).

• Law enforcement or regulators, where required by law or to protect our legitimate interests.

8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure.

9. Data Retention
We retain your phone number and message metadata for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

10. International Transfers
If you are located outside the United States, your data may be processed in the U.S. by our service providers. We ensure appropriate safeguards are in place.

11. Children’s Privacy
Our SMS service is not intended for individuals under the age of 16. We do not knowingly collect data from minors.

12. Changes to This Policy
We may update this Privacy Policy; the “Last updated” date will reflect the change. Continued participation in our SMS program constitutes acceptance of the revised policy.

13. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Email: [email protected]

Terms & Conditions for TalkWiz.ai SMS Messaging
Last updated: July 1, 2025

1. Acceptance of Terms
By opting in to receive SMS messages from TalkWiz.ai, you (“Subscriber”) agree to these Terms & Conditions.

2. Eligibility
You must be at least 18 years old and the authorized user of the mobile number you provide. By subscribing, you represent that you meet these requirements.

3. Opt-In & Consent
By providing your mobile number and opting in, you expressly consent to receive recurring SMS messages from TalkWiz.ai. Message frequency may vary; maximum of 6 messages per month.

4. Message Content
Messages may include:

• Promotional offers and discounts

• Account alerts and reminders

• Customer satisfaction surveys

• Important updates about TalkWiz.ai services

5. Costs
Standard message and data rates from your carrier may apply. TalkWiz.ai is not responsible for any charges you incur from your carrier.

6. Opt-Out
To stop receiving messages, reply “STOP” to any TalkWiz.ai message. After sending “STOP,” you will receive a confirmation, and no further messages will be sent, except for a final confirmation message.

7. Help & Support
For help, reply “HELP” to any message or email [email protected]. We will typically respond within 1 business day.

8. Privacy
Your use of our SMS service is governed by our Privacy Policy. By subscribing, you acknowledge that you have read and agree to the Privacy Policy.

9. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TALKWIZ.AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TALKWIZ.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, ARISING OUT OF OR RELATED TO THIS SERVICE.

11. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising hereunder will be resolved in the state or federal courts located in San Francisco County, California.

12. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. We will notify you of any material changes by sending an SMS or by updating the link on our website. Continued use of the SMS service after changes constitutes acceptance.

13. Contact Information
If you have any questions about these Terms & Conditions, please contact:
Email: [email protected]

By subscribing to TalkWiz.ai’s SMS service, you acknowledge that you have read, understood, and agree to these Privacy Policy and Terms & Conditions.